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Evidence Guide: PUAOPE019A - Control a Level 3 incident

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PUAOPE019A - Control a Level 3 incident

What evidence can you provide to prove your understanding of each of the following citeria?

Establish control

  1. Control is established in accordance with designated responsibility/authority.
  2. Identity of the controller is communicated to participating organisations/authorities and to relevant authorities/organisations pertinent to the emergency/incident situation.
  3. Nature, extent and potential of an incident is identified through liaison with relevant personnel/authorities.
Control is established in accordance with designated responsibility/authority.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identity of the controller is communicated to participating organisations/authorities and to relevant authorities/organisations pertinent to the emergency/incident situation.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Nature, extent and potential of an incident is identified through liaison with relevant personnel/authorities.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Establish a control facility

  1. Appropriate control facility is established in accordance with approved operating procedures.
  2. Establishment of the facility is communicated to participating and relevant personnel/authorities.
  3. Communications systems and procedures are established to facilitate the functions of control.
Appropriate control facility is established in accordance with approved operating procedures.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Establishment of the facility is communicated to participating and relevant personnel/authorities.

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Communications systems and procedures are established to facilitate the functions of control.

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Establish and maintain a control structure

  1. Control structure is established appropriate to the nature and complexity of the emergency, encompassing specific roles and responsibilities of each participating organisation.
  2. Control structure is scaled up or down in response to changes within the emergency environment.
  3. Flow of information is managed ensuring accurate recording and reporting mechanisms are established and maintained.
  4. Control systems are identified and managed in accordance with the control structure.
Control structure is established appropriate to the nature and complexity of the emergency, encompassing specific roles and responsibilities of each participating organisation.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Control structure is scaled up or down in response to changes within the emergency environment.

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Flow of information is managed ensuring accurate recording and reporting mechanisms are established and maintained.

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Control systems are identified and managed in accordance with the control structure.

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Establish procedures to permit control to be exercised

  1. Control structure is communicated to participating organisations and relevant authorities/individuals who may have a regulatory or economic interest applicable to the emergency/incident.
  2. Communication is implemented to provide an effective exchange between the controller and all organisations engaged in the emergency, supporting organisations, coordinator, higher authorities, media.
  3. Liaison is initiated and maintained with organisations that may provide information or resources applicable to the emergency/incident.
Control structure is communicated to participating organisations and relevant authorities/individuals who may have a regulatory or economic interest applicable to the emergency/incident.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Communication is implemented to provide an effective exchange between the controller and all organisations engaged in the emergency, supporting organisations, coordinator, higher authorities, media.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Liaison is initiated and maintained with organisations that may provide information or resources applicable to the emergency/incident.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assess the situation and determine priorities

  1. Information about incident is sought from participating organisations and relevant sources.
  2. Community and environmental risks are identified.
  3. Relevant information is analysed and processed to establish priorities for dealing with the incident.
  4. Incident objectives are determined, utilising consultation where appropriate and are communicated within and external to the incident.
  5. Need for immediate provision of assistance to the public and for recovery management is considered and appropriate support and recovery agencies are notified.
  6. Objectives are continually reviewed in light of information updates, reports and feedback.
Information about incident is sought from participating organisations and relevant sources.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Community and environmental risks are identified.

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Relevant information is analysed and processed to establish priorities for dealing with the incident.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Incident objectives are determined, utilising consultation where appropriate and are communicated within and external to the incident.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Need for immediate provision of assistance to the public and for recovery management is considered and appropriate support and recovery agencies are notified.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Objectives are continually reviewed in light of information updates, reports and feedback.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop an Incident Action Plan

  1. Appropriate strategies are determined to achieve objectives.
  2. Components of strategies are determined in consultation with organisations.
  3. Incident Action Plan (IAP) is documented in writing.
Appropriate strategies are determined to achieve objectives.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Components of strategies are determined in consultation with organisations.

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Incident Action Plan (IAP) is documented in writing.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Maintain control of incident

  1. Incident planning and logistics support is maintained.
  2. Situation systems are provided to the control organisation.
  3. Planning meeting is conducted with Incident Management Team and key agency commanders.
  4. Information is provided to community and other stakeholders with an emphasis on public safety.
  5. Communication to community and other stakeholders is accurate and is delivered in a timely manner using appropriate strategies.
  6. Incident records are maintained in accordance with organisational guidelines.
Incident planning and logistics support is maintained.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Situation systems are provided to the control organisation.

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Planning meeting is conducted with Incident Management Team and key agency commanders.

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Information is provided to community and other stakeholders with an emphasis on public safety.

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Communication to community and other stakeholders is accurate and is delivered in a timely manner using appropriate strategies.

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Incident records are maintained in accordance with organisational guidelines.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Implement an Incident Action Plan

  1. Strategies are implemented through delegation within the control structure and allocation to supporting organisations.
  2. IAP is monitored to meet changes in conditions and modifications are made where appropriate.
  3. IAP is communicated to relevant organisations following established procedures.
Strategies are implemented through delegation within the control structure and allocation to supporting organisations.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

IAP is monitored to meet changes in conditions and modifications are made where appropriate.

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

IAP is communicated to relevant organisations following established procedures.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Conclude incident activities

  1. Support requirements for recovery management are provided as required.
  2. Physical, human and fiscal resources are accounted for.
  3. Debriefing requirements are met and operational control documentation is completed.
  4. Reports are produced as required.
Support requirements for recovery management are provided as required.

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Physical, human and fiscal resources are accounted for.

Completed
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Evidence:

 

 

 

 

 

 

 

Debriefing requirements are met and operational control documentation is completed.

Completed
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Reports are produced as required.

Completed
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Review incident activities

  1. Plans and procedures are evaluated and reviewed.
  2. Effectiveness of the control function and its interaction with command organisations is evaluated and documented.
  3. Reports are produced and communicated in accordance with established protocols.
Plans and procedures are evaluated and reviewed.

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Effectiveness of the control function and its interaction with command organisations is evaluated and documented.

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Reports are produced and communicated in accordance with established protocols.

Completed
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Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to:

establish and maintain control for the effective management of the incident

effectively assign and monitor organisation allocated task/s

analyse incidents both functionally and strategically

select, prioritise, implement and evaluate appropriate courses of action

strategically react to changes within the emergency environment

incorporate risk management and contingency processes

implement risk assessment processes

modify activities to cater for variations and changes in emergency contexts and environments

approve plans and strategies to control the incident

initiate recovery arrangements

describe consequences

complete tasks

identify improvements

apply safe work practices

show evidence of application of relevant workplace procedures including:

hazard policies and procedures

issue resolution procedures

job procedures and work instruction guidelines relating to the procurement of resources

quality assurance procedures (where existing)

privacy

confidentiality and security procedures

waste, pollution and environmental management recovery processes

complete work systematically ensuring minimal damage to equipment and environment.

Consistency in performance

Competency should be demonstrated over time in a range of actual or simulated workplace environments.

Context of and specific resources for assessment

Context of assessment

Competency should be assessed in an operational environment or in an industry-approved multi-agency simulated workplace environment.

Specific resources for assessment

Access is required to:

Level 3 incidents or simulation of Level 3 incidents, in a multi-agency response environment

equipment, personnel, facilities appropriate to a Level 3 incident and within the bounds of the Incident Controller's responsibility

Method of assessment

In a public safety environment assessment is usually conducted via direct observation in a training environment or in the workplace via subject matter supervision and/or mentoring, which is typically recorded in a competency workbook.

Assessment is completed using appropriately qualified assessors who select the most appropriate method of assessment.

Assessment may occur in an operational environment or in an industry-approved simulated work environment. Forms of assessment that are typically used include:

direct observation

interviewing the candidate

journals and workplace documentation

third party reports from supervisors

written or oral questions

Required Skills and Knowledge

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

access information and support from organisations

apply relevant agreements

use human and physical resources effectively and efficiently including equipment and consumables, identification and correct use of equipment, materials

use tools and techniques to solve problems

Required Knowledge

accountabilities (including outcomes and human and physical resource management)

application of safety factors and safe operating procedures

Australasian Inter-service Incident Management System (AIIMS) incident control structure and principles

codes of practice or other legislative requirements

decision making processes

disaster and emergency management arrangements

emergency management communications requirements

emergency site layout options

IAP process for a Level 3 incident

national and state/territory agreed industry protocols

national and state/territory based coordination arrangements

operation of work systems and equipment

operative and non operative personnel

organisational processes and procedures

personnel and external authorities

radio frequency devices

risk management processes

Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Nature of the incident (imminent or actual) may include:

Biological

Civil/political events such as:

civil unrest

economic

eco-terrorism

enemy attack

financial collapse

general strike

hostage situation/s

sabotage

strikes

terrorism

Fire (forest, range, urban)

Natural events such as:

avalanche snow/ice/hail

drought

dust/sand storms

earthquakes/land shifts

extreme heat/cold

fauna rescue (e.g. marine life rescue)

flood/wind driven water

hurricane/typhoon

landslide/mudslide

lightning storm

search and rescue

tornado/cyclone

tsunami

volcanic eruption

windstorm/tropical storm

Technological/industrial events such as:

bio-hazards

building/structure collapse

business interruption

dam/levee failure

explosions/fire

extreme air pollution

fuel/resource shortages

hazardous material releases

power/utility failure

radiological accidents

transportation accidents

Establishing control facility may include consideration of:

Amenities

Climatic conditions

Communication modes

Equipment characteristics

Legislation

Logistical operations

Proximity to emergency/incident

Safety requirements

Security requirements

Site access and exit requirements

Size and type of structure

Span of control

Special incident requirements

Support services

Topography

Communications systems and procedures may include:

Communications planning

Communications responsibilities of personnel

Data transfer

Designation of appropriate modes and channels of communication

Inter organisation liaison

Interpersonal communications

Radio communications

Telecommunications

Identifying control systems may include:

Communications systems

Fiscal

Human

Information flow, e.g. media

Physical

Political

Agreed reporting mechanisms may include:

Authorisation, distribution and developments of reports in accordance with regulatory and organisational requirements and may include:

briefing papers

final reports

for external distribution-status reports

legal reports

media reports

ministerial reports

performance evaluations

situation reports-within emergency

Resources may include:

Aircraft

Communications devices

Equipment

Fiscal

Local, state/territory and federal governments

Machinery

Operations personnel

Support personnel

Technology devices

Volunteers

Vehicles

Incident Action Plan may include:

Accommodation and welfare arrangements

Communications Plan

Incident objectives

Information on alternative or fallback strategies

Information Plan for dissemination of information to all stakeholders

Information regarding the necessary logistical arrangements

Management arrangements, including establishment of sectors and divisions

Management structure if established

Maps or site plans of the incident

Medical Plan and consideration of occupational health and safety issues

Resources to be allocated to each division and sector

Risk assessment based on current and predicted circumstances

Safety concerns and actions for mitigating risk

Statement of current situation and predictions of the incident's likely development (including key risk exposures)

Strategies to achieve defined incident objectives

Structural chart depicting the personnel in the incident management arrangements, including establishment of sectors and divisions

Timings of meetings and changeovers

Traffic management

Providing information to the community may include:

Advice about evacuation

Emergency warnings

Relocation

Situation update

Relevant organisations may include:

Ancillary organisations

Clients

Community groups

Emergency management specialists

Emergency organisations

Government and semi government authorities and departments

Higher authorities

Media

Occupational health and safety specialists

Other analysts and other stakeholders

Public

Service providers

Victims

Witnesses